Privacy Policy

At iYarkai, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through iYarkai.com.au.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, create an account, place an order, contact us, or subscribe to our communications, we may collect information such as:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase details

  • Payment-related information

  • Account login information

  • Information you provide when contacting customer support

  • Website usage and browsing information

We only collect information that is reasonably necessary to provide our products and services, process your orders, communicate with you, and improve your shopping experience.

2. How We Use Your Information

We may use your personal information to:

  • Process and deliver your orders

  • Confirm and manage your purchases

  • Process payments through our payment providers

  • Provide customer support

  • Communicate with you about your orders

  • Respond to your enquiries

  • Improve our website, products, and services

  • Provide information about products, offers, and promotions where permitted

  • Prevent fraud, misuse, and unauthorised activities

  • Maintain the security and functionality of our website

  • Meet our legal and regulatory obligations

We will not use your personal information for purposes that are unrelated to the services we provide without an appropriate basis or your consent where required.

3. Payment Information

When you make a purchase, payment information is processed through our third-party payment providers.

We do not generally store your complete credit or debit card details on our website. Payment information is handled by the relevant payment provider according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.

Cookies may help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Understand how visitors use our website

  • Improve website performance

  • Provide relevant content and marketing where applicable

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Website Usage Information

We may automatically collect certain technical information when you visit our website, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Website interactions

  • Date and time of visits

  • Referring website or webpage

This information may be used to understand website traffic, improve our services, maintain security, and provide a better user experience.

6. Sharing Your Information

We may share necessary information with trusted third-party service providers who help us operate our business, including:

  • Payment service providers

  • Shipping and delivery providers

  • Website hosting providers

  • IT and technical service providers

  • Customer support services

  • Marketing and analytics providers

These providers may only receive the information necessary to perform the services they provide to us.

We may also disclose information where required by law, legal proceedings, government authorities, or where necessary to protect our rights, customers, website, or business.

We do not sell your personal information to third parties.

7. Marketing Communications

If you choose to subscribe to our newsletter or promotional communications, we may send you information about:

  • New products

  • Special offers

  • Promotions

  • Discounts

  • Website updates

  • Other information that may be relevant to your interests

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

8. Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, alteration, or disclosure.

We use appropriate technical and organisational security measures to protect information held by us.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. Third-Party Websites

Our website may contain links to third-party websites, services, or payment providers.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

10. Your Privacy Rights

Depending on applicable Australian privacy laws, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request information about how your personal information is handled

  • Opt out of certain marketing communications

  • Make a privacy-related complaint

If you would like to exercise a privacy right or make a privacy enquiry, please contact us using the details below.

11. Children’s Privacy

Our website is intended for general use and is not specifically directed at children.

We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.

12. Retention of Information

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

When personal information is no longer required, we take reasonable steps to securely delete or de-identify it where appropriate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable privacy requirements.

Any updated version will be published on this page with the revised effective date where appropriate.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.

iYarkai

Website: https://iyarkai.com.au/
Email: sales@iyarkai.com.au
Phone: +61 4335 04551
Address: #5 Swan Court, Narre Warren South, Victoria 3805, Australia

We value your trust and are committed to handling your personal information responsibly and securely.